Talk to Your Customers in Their Language.
Seamlessly handle calls in English, Pidgin, Yoruba, Igbo, and Hausa with zero latency. Elevate your customer experience with an intelligent first-responder built for scale.
The Language Gap in Enterprise Support
In a multilingual market, generic support solutions fail. Relying solely on English excludes millions of customers and creates friction in your most critical touchpoint: the phone call.
- Longer Wait Times: Routing to specific language agents bottlenecks operations.
- Lower CSAT: Misunderstandings lead to customer frustration and churn.
- Operational Cost: Maintaining massive human teams for Tier 1 support is inefficient.
The CHIOMA Voice Pipeline
Proprietary architecture designed for low-latency, natural human interaction.
Detection
VAD & Language Identification. Instant recognition of caller dialect.
Transcription
Speech-to-Text via Whisper/Deepgram/Intron optimized for local accents.
Intelligence
LLM Intent Processing with RAG for accurate enterprise knowledge retrieval.
Synthesis
Natural Text-to-Speech via ElevenLabs/YarnGPT for a human feel.
Designed for Nigeria, Built for Africa
CHIOMA understands the nuances, slang, and cultural context of our primary languages.
English
Nigerian Standard
Pidgin
Urban & Vernacular
Yoruba
Deep Tonal Support
Igbo
Dialect Resilient
Hausa
Northern Region Ready
Mission-Critical Architecture
Phase 1 completion marks our readiness for enterprise deployment. CHIOMA is built with a focus on high-availability and security, ensuring your customer data is always protected.
Zero Latency Guarantee
Under 500ms Response Time
What's Next
The evolution of African enterprise voice intelligence.
Advanced Intelligence
Enhanced emotional detection and complex intent resolution for nuanced customer queries.
Governance
Fine-grained access controls and automated compliance reporting for heavily regulated industries.
Admin Analytics
Comprehensive dashboarding for real-time call monitoring and trend analysis.
Ready to Evolve Your Support?
Join the waitlist for our early access partner program and be the first to deploy CHIOMA in your organization.